I find that the accusations are horrific in nature. The mere fact that you are an anonymous writer should prove your claims are unsubstantiated and absurd. Clearly whomever wrote the compaint is someone who simply couldn't cut it at Silverline Security. It is a shame that instead of owning up with personal accountability you would anonymously post garbage. I'm going to stick with the title of the article states. SCAM!A Silverline salesperson came to my door to inform me that my previous security company Pinnacle has sold my contract to them and that they were going to upgrade my system free of charge and sign an agreement with them and pay the remainder of the Pinnacle contract off. Sounded great because Pinnacle wasn't living up to there contract. I cancelled with Pinnacle and received a final bill and faxed it to Silverline. I get a phone call later that week from Silverline asking me if I kept the old equipment, because they were not going to pay Pinnacle off and I needed to go back with them. What are you serious?They charged me two months of service and Pinnacle wants me to pay them two months of service to get reinstated. What a mess!So after a couple calls I managed to get my money back from Silverline!Beware of these tactics, make sure you call you're existing security provider first before making any changes!Yes, I agree it is a SCAM.