Our Vivint salesman told us all of our equipment was covered by warranty for the entire length of the contract 60 months. What he didn't tell us was that it would cost $49 to have a technician come to our house to replace the broken equipment. I will admit that it is my fault for skimming the the fine print, and I mean almost unreadable fine print, on the back of the Vivint contract. It does say there that you must have the Vivint premium service package to waive the service fee. Our new Vivint doorbell camera has the same connection issues. I once again called Vivint and was told that we would need to have a repeater installed between the camera and the panel. The panel shows that the signal strength on the camera is above 90%. Vivint said that they will charge another $49 service call fee to have a repeater installed. I argued that the system was not installed properly if we needed a repeater, but they will not waive the fee. Vivint said if we would have needed the repeater within 120 days they would have replaced it for free, but we are outside of that timeframe. During that 120 day timeframe Vivint customer service was having us reset the camera.

home automation install

This wireless video doorbell is motion activated, which means that you will receive alerts to your smart phone when anything is close enough to the doorbell even if it doesn’t actually ring the doorbell, which is a nice security addition.

• installation of security systems
• security systems dallas
• smart home alarm system

I thought it was quite a delightful Tuesday, and there were actually sections that gave me some trouble.

1. monitor security system
2. alarm for business
3. home security reviews